When Companies Care(d)

people-care-about-results-when-the-company-demonstrates-they-care-about-their-people

My grandfather worked for Consumers Power in Michigan for over forty years, beginning in the 20’s as a lineman and ending up in management. When he passed away in 1971, that utility company did something practically unheard of today. They contacted my grandmother, who’d been a homemaker throughout their marriage, and offered her a job. She ended up working her way up to a management position and retired after fifteen years. I’m sure this action was initiated by one of the senior managers but it was the company that we felt gratitude for. To this day, whenever I think about that company, I recall it being family oriented and actually caring about their employees and their families.

In today’s results driven workplace the perception is that most companies care more about their bottom line than their employees. With phrases like “work / life balance”, “flexible scheduling” or “excellent earning potential” being touted, it as though those companies are trying to convince people what a good employer they are. Would they need to use such phrases if they actually had a track record of being a preferred employer? Often times our perception of companies that are family oriented bring to mind small or family owned businesses. However, working for small companies may mean less benefits or a smaller salary.

I believe the attitudes and actions of managers have a greater impact on the perception of employees than any formal company statement. If your direct supervisor demonstrates that they care about you, your perception of the company is a more positive one. Conversely, if your boss is a jerk, it’s tough to feel good about where you are working. In large companies, the managers who are two to three levels above an employee are the face of the company because most workers don’t have interactions with the company executives. There lies the opportunity.

If you supervise others, understand that you influence how your employees perceive the company. Sure, you have deadlines to meet and results to obtain. However, treating others with respect, kindness and genuine interest in their wellbeing will help you produce better results. Think about a time that you lost your temper or behaved badly with your team and what that result was. Could it have been better if you were better? Knowing that those we work with actually care makes a huge difference in our performance.

Only you know what kind of boss you are. You make the decision to care or not care about your team. Just realize that your actions turn into the overall perception of the company. Just like that senior manager at Consumers Power, you can make a difference in the lives of your employees and their families and impact how your company is thought of.

christiebakeman.com

Now an apology to those who were reading my blogs each week and noticed that I haven’t published anything for two months. My husband fell off a ladder while working, resulting in a hip replacement. We aren’t spring chickens anymore so getting him back to normal is going to take months. Between working full time, taking care of him and handling all other aspects of our lives, something had to give and it was my writing. Things have gotten to a new normal for us so I hope you will continue to read my work. Most importantly, I hope my writing makes you think about your own life and beliefs and how to live a happier life.  Christie

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